obstacle

The FES team utilized a master Excel spreadsheet to manage each individual lighting project, from start to finish. This behemoth of a spreadsheet included 40 tabs with hundreds of cells of information that could be manipulated (whether intentionally or accidentally). This resulted in inconsistencies and questions about the validity of the data. Manual steps led to mistakes and rushed shipments, which resulted in lost revenue.

“Without a channel to openly hold the information that is communicated between team members, we faced non-stop emails and phone calls for updates and manual report creation, that nobody trusted or read,” said Maria Foes, Director of Business Analytics.

FES was seeking a software solution to solve their issues of consistency, communication and the lack of automation and integration.

outcome

Joybyte created Atria, a comprehensive web-based application that seamlessly guides each lighting project. What was once a largely manual process is now automated. The app can be accessed from desktop for users in the office, as well as tablet and mobile for field use.

Since implementing Atria, the FES team has experienced:

• Faster project processing times
• Elimination of manual steps that resulted in costly mistakes
• Live, up-to-date databases (bye bye, spreadsheets!)
• Ability to make more informed business decisions
• Increased inter-departmental collaboration